Privacy Policy
Explore how we prioritize your privacy and maintain the confidentiality of your information
Effective Date: 1 January, 2025
Doculex (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, use our AI-powered document management services, or interact with our real-time chatbot. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
1) Personal Information:
Name, email address, phone number, and other contact details.
Login credentials and account information.
2) Document Data:
Files and data uploaded into the “Database Entries” section.
Metadata related to cases, clients, and legal matters.
3) Usage Data:
- Information about your interactions with our platform, including IP address, browser type, and usage patterns.
4) AI Chatbot Interactions:
- Queries and data inputs made to our chatbot, stored to improve accuracy and responses.
How We Use Your Information
We use the information we collect to:
Provide and improve our document management and generation services.
Enhance our AI chatbot’s capabilities to better assist you.
Ensure security and prevent unauthorized access to sensitive data.
Comply with legal obligations.
Data Security
We implement robust security measures to protect your data:
Encryption of data at rest and in transit.
Regular security audits and compliance checks.
Role-based access controls for sensitive information.
Sharing Your Information
We do not sell or share your personal information with third parties except:
When required by law or legal process.
To trusted service providers who assist in delivering our services under strict confidentiality agreements.
Your Rights
As a user of Doculex, you have the right to:
Access, update, or delete your personal information.
Withdraw consent for data processing.
Request a copy of your data in a portable format.
For assistance with any of these rights, please contact us at info@doculex.com
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated. Please review this policy periodically.